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- Disclaimer
- Harfin provides this site and makes no representations or warranties of any kind with respect to it or its contents and disclaims all such representations and warranties.
- In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the contents of any advertisements or any information and graphics published therein.
- The contents of this site may contain technical inaccuracies or typographical errors. All liability of Harfin howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law
- We cannot accept any liability for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensation, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. It is agreed that Harfin shall have the right at any time, without the necessity to give notice, to revise any prices advertised.
- Orders in respect of goods and services advertised or offered on the site shall not form binding contractual relationships until expressly accepted by Harfin and are all subject to availability.
- Use of this website is on the understanding that all brand names, product names, titles and copyrights displayed are the trade marks or trade names or copyrights of their respective holders and permission has been given to Harfin in respect of the use of any such brand names, product names or titles or copyrights.
- If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
- Copyright
- Permission is granted only to electronically copy and/or print in hard copy portions of this site for the sole purpose of placing an order with Harfin or using this site as a shopping resource.
- Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of Harfin is strictly prohibited.
- All design, text, graphics and the selection or arrangement thereof are the copyright of Harfin.
- Trade Marks
- All trade marks, product names and company names or logos cited herein are the property of their respective owner
- Information about customers
- The information we gather from customers helps us to personalize and improve your experience on our web site.
- We may use that information to
- handle orders,
- deliver products and services,
- arrange for the processing of on-line payments (via PayPal),
- communicate with you about orders, products, services and promotional offers,
- generally handle your dealings with us,
- recommend merchandise and services that may be of interest to you.
- We also use this information to prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
- Information You Give Us: we receive and store any information you enter on our website or give us in any other way.
- You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
- We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
- Automatic Information: we receive and store certain types of information whenever you interact with us.
- For example, like many web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses Harfin.
- A number of companies offer utilities designed to help you visit web sites anonymously.
- Although we will not be able to provide you with a personalized experience at Harfin if we cannot recognize you, we want you to be aware that these tools exist.
- E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Harfin if your computer supports such capabilities.
- We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.
- If you do not want to receive e-mail or other mail from us, please use our feedback form and let us know.
- Information from Other Sources: we might receive information about you from other sources and add it to our account information.
- Cookies Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalized greetings and storage of items in your Shopping Basket between visits.
- The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
- Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
- However, because cookies allow you to take advantage of some of Harfin’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart or proceed to Checkout
- If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
- The Information we receive Information about our customers is an important part of our business and we are not in the business of selling it to others. Harfin does not share customer information.
- Credit and debit card details
- All our on-line payments are processed directly at PayPal.
- Harfin does not have access to any card or other personal details that you give to Paypal at the time of payment.
- Prices
- Unfortunately occasionally we have to raise the price of items unexpectedly.
- In the event that this occurs we will check with you to see if you still wish to receive the item at the new price.
- We may, at our discretion, absorb small price increases without passing them on to our customers.
- Deliveries
- Unless specifically agreed we will only deliver goods ordered by you to the billing address specified on your order.
- Ownership of the goods you have ordered will pass to you on their being delivered to you or to the person you nominate and we have agreed to deliver to. Once goods have been delivered to you, you hold them at your own risk and Harfin will not be liable for their loss or destruction.
- We dispatch all orders by Royal Mail, unless agreed differently.
- We may review this from time to time to ensure that we offer a great delivery service at a competitive price.
- Sales
- This section deals with conditions relating to the sale of products by Harfin to you.
- When you place an order to purchase a product from Harfin, we will send you an e-mail confirming receipt of your order and containing the details of your order.
- Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you ("Dispatch Confirmation E-mail").
- That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you.
- Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
- We list availability information for products sold by us on the website.
- Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
- Customs
- When ordering goods from Harfin for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination.
- Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
- Customs policies vary widely from country to country, so you should contact your local customs office for further information.
- Additionally, please note that when ordering from Harfin. , you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
- Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
- Returns
- Harfin shall have no liability to you if the goods it delivers are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity unless you notify us of the problem in writing within 10 working days of their delivery.
- If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact, and we will issue a full refund for the price you paid for the item.
- We can only accept the return of opened items if they are faulty.
- If you do not receive goods ordered by you within 30 days of the order date we shall have no liability to you unless you notify us within 40 days of the date on which you ordered the goods. To contact us please e-mail enquiries@harfin.co.uk and quote your reference number on all correspondence.
- Please note that we reserve the right to send back items to you that have been returned to us after 30 days unless they are faulty.
- This returns policy does not affect your statutory rights.
- We are unable to exchange items that are not damaged, defective or incorrect.
- In the event of Harfin sending you a replacement for a damaged, defective or wrong item, you must return the item to Harfin within 30 days.
- Harfin reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 30 days of the date on which Harfin confirms we will issue a replacement.
- This returns policy does not affect your statutory rights.
- Children
- Harfin does not sell products for purchase by children, we sell products for purchase by adults.
- If you are under 18, you may use Harfin only with the involvement of a parent or guardian.
- Electronic communications
- When you visit Harfin or send e-mails to us, you are communicating with us electronically.
- We communicate with you by e-mail or by posting notices on the website.
- For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
- This condition does not affect your statutory rights.
- Losses
- We will not be responsible for any loss (including loss of profits, revenue, contract, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.
- Harfin does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.
- Alteration of Service or Amendments to the Conditions
- We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time.
- You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you)
- If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
- Events beyond our reasonable control
- We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.
- This condition does not affect your statutory rights.
- Governing law and jurisdiction
- The contract between you and Harfin under which you have made your purchases shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.
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